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Best EDI Transactions for Every Partner

Best EDI Transactions for Every Partner

The era of digitization has seen a tremendous change in almost all the business platforms and especially in supply chain. The shift from heavy paper documentation to the paper-less work is one of the major reasons to accelerate the rate of transaction growth between various business partners and partner systems.

The emergence of Electronic Data Exchange (EDI), has been eased up the exchange and a communication of data between various stakeholders.

With the use of codes and transaction sets, organizations are now having various options to deal with the partners and stay ahead in the competition. The security and diligence by which the data is shared are unmatched. With no leakages, one can ensure that the business is not hampered at any point of time.

In this article, we would like to shed some light on different transactions and transaction sets that are implemented frequently to achieve the desired EDI goals. In short, there is a different EDI transaction defined for every business partner.

EDI Transactions

When there is an opportunity to expand and reach far, the business never ceases to grow. Every new relationship in a business is seen as a chance to generate profit and earn better satisfaction.

With a large number of the transaction sets covering all the stakeholders, industries, and business types, EDI is in fact offering the same business dynamics. Based on the standard framework to decide how each of the messages should operate, EDI has also achieved sophistication in business dealings.

The following are the various types of EDI transactions for trading partners, that are best and fruitful to be adopted by the enterprises, small or large organizations.

Order Series

When the transactions are related to both order and payment, this particular transaction set is beneficial for both distributor and the supplier. It helps to generate the notifications of order management, tracking, creation of the bills, item maintenance, and inquiry by the buyer, agreement drafting, etc.

With the predefined set of codes, this transaction is quite crucial when it comes to the perspective of expansion and daily business running. Some of the prime codes used here are:

  • 180 Return Merchandise Authorization and Notification
  • 810 Invoice
  • 816 Organizational Relationships
  • 832 Price/Sales Catalog
  • 846 Inventory Inquiry/Advice
  • 850 Purchase Order
  • 857 Shipment and Billing Notice

Transportation Series

To reach the world faster, a well-established channel of communication and transportation is a must. This particular set of quotes is used by the logistics and transportation partners when the transportation takes place via air, sea, rail, or road.

With the information about the logistics channel and the status of booking, theses codes intimate the trading partners about the exact situation of the package, booking status, general condition, and other related services. Some of the codes here are:

  • 104 Air Shipment Information
  • 106 Motor Carrier Rate Proposal
  • 110 Air Freight Details and Invoice
  • 214 Transportation Carrier Shipment Status Message
  • 240 Motor Carrier Package Status
  • 250 Purchase Order Shipment Management Document
  • 920 Loss or Damage Claim – General Commodities
  • 109 Vessel Content Details
  • 301 Confirmation
  • 313 Shipment Status Inquiry (Ocean)
  • 161 Train Sheet
  • 422 Shipper’s Car Order
  • 466 Rate Request

Financial Series

The invoicing, account maintenance, billing, payable and receivables maintenance, and extracting the sales report, is crucial for the sales and revenue department in any business. These sets of codes assist to achieve a clear analysis of the financial position of the enterprises. Some of the common codes here are:

  • 248 Account Assignment/Inquiry and Service/Status
  • 810 Invoice
  • 811 Consolidated Service Invoice/Statement
  • 812 Credit/Debit Adjustment
  • 818 Commission of Sales Report
  • 819 Operating Expense Statement
  • 822 Account Analysis
  • 827 Financial Return Notice
  • 828 Debit Authorization
  • 829 Payment Cancellation Request

Warehousing Series (WAR)

A bulk of the stock is always stored in the warehouses and is extracted when required. The need to keep pace with the stock available to know the ordering status and future requirements is a must for the smooth business progress. The codes that are used here by the business units are basically related to warehousing team:

  • 883 Market Development Fund Allocation
  • 884 Market Development Fund Settlement
  • 886 Customer Call Reporting
  • 891 Deduction Research Report
  • 940 Warehouse Shipping Order
  • 945 Warehouse Shipping Advice
  • 990 Response to a Load Tender

In addition to theses series, there are various series for other stakeholders like government, quality, mortgage, and many more, that are used by the business for their swift operations.


The growing business and the never ending need for advanced as well as best method of documentation and communication is always a challenger factor. CloudGen’s SmartEDI has emerged as a powerful tool to serve all the purposes at one place with assured success rate.

Our product standardizes the communication process and enables seamless exchange of information, keeping pace with the fast-changing world. The ease of documentation and archival is now on fingertips with SmartEDI.

Why Project Management Is Important_

Why Project Management Is Important?

Projects are a set of well-defined tasks that involve human and material resources. Nowadays, software methodologies and automated technologies are also essential to complete a project. Large, small, and solo enterprises have to manage the project to achieve specific objectives in a limited timeframe. Project management encompasses a broad and diverse range of skills, knowledge, tools, and techniques. For example, launching a new product or online service requires considerable brainstorming, forecasting, finance, and resource utilization. 

Project management is significant as it involves complex processes, objectives, and resources. A well-directed set of activities must get efficiently tracked to accrue a diverse range of benefits. These reasons specify why this critical process can make a difference between success and failure:

Efficient Planning

Projects become disorderly if there is no proper understanding and organization. The managers come up with a blueprint or project plan to reduce risk. They bridge the gap between desire and accomplishment through a series of guidelines. In planning, the strategies, goals, and execution steps get documented. They guide a team of professionals to perform concerted actions with ease. The project management helps determine the key performance indicators to assess the project’s success, long-term benefits, etc.

Reliable Schedules

A schedule is a detailed program or time-table of events, arrangements, and fixtures. It comprises a list of activities with specific dates and times. The schedule also specifies procedural plans, time, and sequence of assignments, tasks, operations, and desirable actions. The chronological order also facilitates time-management. The schedules offer a deadline constraint, which motivates the employees to put in more effort. Moreover, managers can easily detect time-consuming or redundant processes.

Promotes Collaboration

Supervising a sequence of actions is a challenging and complicated process. One team’s output is the input for another and each team is a dynamic combination of people with different skillsets. Pre-planned project management brings together a diverse workforce to the same page and gives them direction. The designated team will have better visibility as all the project steps are pre-designed, at least in a storyboarding manner. This visibility allows the team leaders to enforce discipline, resolve conflicts, and extract creativity.

Resource Optimization

Project management is essential for the accurate allocation of resources. The human and material assets must get utilized optimally to reduce costs. The managers identify and assign people, funds, computers, equipment, office rooms, vehicles, and other facilities. A well-defined project management process allows the managers to choose the resource with adequate skillsets for the projects, identify idle resources, and at the end, the managers can identify the talent gaps that the hiring team should focus on during the next recruitment drive.

Facilitates Integration

Project components include coordinated activities, resources, stakeholders, and various departments. For example, a sales project involves the manufacturing team, delivery team, customer support team, and of course, the sales and marketing teams. The managers have to integrate the business processes systematically to ensure company-wide excellence. Any gap in sync can lead to discrepancies in managing costs, inventory, logistics, marketing, etc. A software-based management process provides real-time integration.

Restrained Budgets

Beyond forecasting the budget, it is essential to keep tabs on the expenses along the way. Managers rely on different types of control processes throughout the project life cycle. They also regularly monitor the costs to prevent losses. Such supervision of expenditure is also vital for managing different types of risks. It also helps in avoiding budget misalignments and cost overruns. 

Quality Assurance

The business systems, processes, products, and services must undergo auditing. The senior personnel audit them and set standards for quality and compliance. They design and implement efficient activities to identify and eliminate defects. Effective project management allows managers to reduce the cost and time of quality checks. Moreover, it becomes possible to micromanage wherever necessary.

Empowering Knowledge

Effective projects can create valuable data and information, and the managers process them and store a comprehensive knowledge base. They use standard terminology to save reviews, principles, and decisions. This body of knowledge becomes a significant asset for future assignments. If there are no standard project management processes, these essential data go to waste, and the company ends up committing the same mistake repeatedly.

Ineffective or manual-intensive project management processes are inefficient. It is essential to set standards and stick to them. Moreover, it is necessary to train the low-level employees about the project management process to assist the managers effectively.

At CloudGen, we a strategic end-to-end Project Management approach that includes a vision definition, a strategy roadmap, project planning, and management, requirements and uses case definition, system design, development, test, deployment, and evaluation. We ensure that quality control is built into the entire process while meeting the client’s expectations.

Want to know more about Project Management services then go through CloudGensys

Visual Elements (1)

Embracing Business Transformation

Modern businesses are moving towards a level-playing field due to advanced technologies. Even small and medium companies can make use of AI, ML, and data analytics. They can transform their business to simplify various operations. But what do these changes mean for the customers?

Streamlining business activities through technology infusion is not sufficient. Currently, the focus of many enterprises is also on customer-centric policies. They plan and implement various strategies to satisfy the clients. Business managers focus on delivering a memorable customer experience (CX) to increase their brand image. They win the loyalty of the consumers through value-added services.

So, business transformation can get defined as a core change in the organization. It encompasses processes, technology, employees, and customers. A strategic switch gets carried out to enhance the quality of various services and systems. And a breakthrough is plausible in the entire work culture.

Case Studies

For example, a large bank was struggling to perform its audits on time. It had access to centralized data storage and prediction models. But the organization lacked a holistic view of data creation and transformation processes. So, an integration team was set-up to resolve the troublesome issue.

They brought together the technical and business teams. They designed a solution with a focus on group coordination. Data consistency was assured by eliminating the silo mentality, and viable mechanisms were initiated to trace the data’s origin, transfers, quality, and attributes. They achieved a significant and predictable result to generate audit reports within a timeframe.

In another case, a retail business was struggling with its invoice system. The customer-facing teams were not able to ensure a smooth payment process. So, the management invested in a high-quality tool. This software produced the bills, posted the invoices via email, and managed alerts and reminders. It had professional-grade templates to deliver reliable, customer-centric value.

Types of Transformation

Modern enterprises are tech-intensive, and their transformation is mostly digital. Yes, there is a change in the work culture, managerial practices, and organizational goals. But, the transformative effect is palpable when the technological modifications create impressive customer experiences.

Many successful companies adopted new processes and business models. They were flexible and showed a willingness to experiment and invest valuable resources. The fundamental changes made their operations efficient, inexpensive, and faster. Let us look at some key transformations along with real-world examples for greater understanding:

Role of Digitization

Digital transformation has been at the forefront of ushering new paradigms. Internet connectivity and mobile phone ubiquity altered consumer perceptions. Their changing behavior created disruptions in e-commerce, social media marketing, and real-time communications.

Today, small and large companies strive to stay up-to-date with technologies. They focus on customers’ preferences and tastes to create brand loyalty. Techniques like SEO, SEM, and social media advertising are useful for targeting and connecting with a tech-savvy customer base.

Customer-Centric Moves

Customer behavior also altered and adapted to new technologies. They prefer innovative products and a memorable online shopping experience. So, the businesses moved in fast and brought forth these modifications to stay competitive and profitable:

  • Actively promote the brand on social media platforms to make the customers happy.
  • Lure the website visitors into a sales funnel by strategic use of chatbots.
  • Rely on customer relationship management (CRM) system to stay relevant every day.
  • Provide a mobile-friendly website to facilitate anytime, anywhere shopping.
  • Offer an online knowledge base to reduce the need for phone-in support.

Effects of AI and ML

Artificial intelligence and machine learning techniques are strategic developments. They transform the business and make it fit for 21st-century transactions. Customers get personalized services based on browsing history and online search behavior.

Customer preferences and product purchases get monitored for fresh insights. ML algorithms are useful to generate recommendations that support the consumer’s decisions. Diverse social media conversation monitoring helps collect and analyze data to pick up market trends and sentiments.

Prime Examples

Amazon and other retail giants use AI techniques to make product recommendations. They facilitate up-selling and cross-selling to bring in higher revenues.

  • HD Supply improved its search capabilities with filters and design features. The customers also navigate to the product pages easily to place an order.
  • Video rental companies like Netflix shifted to content streaming to enhance the consumer’s experience. Those who stuck to older business models (Blockbuster) went bankrupt despite cutting-edge analytics.
  • Media companies like Comcast ensured device integration to satisfy diverse clientele. The customers could watch their favorite shows and movies on laptops, desktops, tablets, and PCs.

Cultural Transformation

The work culture is no longer 9-5 desk jobs. The workforce now includes international workers, freelancers, work-at-home employees, contract employees, and more. The employees and managers have the freedom to innovate, share ideas, and bring in fresh perspectives.

Work culture has transformed to new heights by surpassing traditional bottlenecks and the top-to-bottom hierarchy. Sentiment data and analytical insights are the priority than red tape to create a dynamic and perceptive organization.

CloudGen focuses to embrace the business transformation with value-added services and solutions. We keep our innovation hub updated with the in-demand technologies and trends.

Keys to Hybrid Integration and the Rise of the Hybrid Cloud Environment in Business (1)

The Rise of Hybrid Cloud Environment Adoption in Business Solutions

Initially, business enterprises adopted information technology with limitations. They had on-premise servers with specific operating systems and software applications, but with the cloud's advent, both processing and storage capabilities shifted to a remote destination. And eventually, hybrid solutions emerged with mixed computing and services environments.

Hybrid integration brings together a company's cloud and on-premise digital assets. It connects and blends diverse applications and operating platforms. High-end middleware products and tools are essential to improve data exchange and business services. The hybrid strategy accommodates the legacy systems and integrates them with a secure cloud solution.

What is a Hybrid Solution?

A company invests in an in-house automated solution for efficiency. These on-premise servers are vital for their internal business operations. But their maintenance and management costs are very high. On the other hand, Cloud service is flexible, cheap, convenient, mobile, and secure. It facilitates teamwork and supports business continuity through a rich set of scalable options.

The hybrid strategy brings these two assets together in several unique ways:

  • Seamless integration of on-premise and cloud solutions using XML, API, Java, etc.
  • A middleware framework to facilitate B2B integration and Enterprise Application Integration.
  • Component deployment behind firewalls to securely mix private and public cloud.
  • Secure data and application access, even across multiple cloud service providers.

Need for Integration

Internet connectivity, security, and reliability grew by leaps and bounds. Many cloud service providers now offer a wide range of solutions, and some of these services can get implemented without disrupting or dislodging the legacy systems. They reduce the costs of training and speed-up onboarding while ensuring business continuity for customer satisfaction.

The technological advances facilitate purpose-built SaaS and hosted cloud solutions. Also, subscription services and dynamic integration deliver multiple benefits. Retail businesses, in particular, will be more in sync with the contemporary market trends. They can explore new strategies like omnichannel retail, E-commerce, and drop shipping.

Patchwork solutions of the past were disparate and incompatible. They created unviable technology clusters that were difficult to scale or manage. But now, innovative connectivity approaches ensure B2B integration with the cloud. And service-oriented architectures like ESB facilitate standardization, intelligent communications, and single point B2B.

keys to hybrid integration

Hybrid Cloud Benefits

A private cloud is secure and flexible but expensive. While the public cloud is cheap, it isn't easy to maintain or scale-up. Only the hybrid integration strategy can offer a competitive edge for the modern business world. It makes an organization more agile and adaptive to dynamic market trends.

The hybrid integration can take significant advantage of the existing data center. It facilitates the interoperability of applications and components across cloud and on-premise servers. And it can transcend the architectural divide between traditional and modern, digital IT systems.

The Data Advantage

The mixed environment with reliable hybrid integration provides exceptional data flexibility and ensures secure access over distributed channels without loss in quality. The hybrid integration solution is suitable for a business with dynamic and evolving needs. It can handle diverse datasets, multiple workflows, and planned communications. Also, the company will have the option of relocating its resources quickly.

The typical data architecture and management will not lead to confusion. The on-premise, private, and public assets will remain distinct. It facilitates the storage of sensitive data behind firewalls for additional security. And critical business operations can still be run on the legacy systems with ease.

Sustainable Approaches

A sustainable business eco-system for higher profits becomes plausible. The hybrid solution leverages the digital systems and services for the best outcomes. It can get scaled up or down to handle dynamic data storage needs. Also, state-of-the-art technologies get deployed with flexible pricing.

Modern enterprises have to innovate but remain stable. A hybrid integration cloud service is ideal for finding the perfect balance between these two needs. The integrated solution offers self-service options for mission-critical applications and data. It is a sustainable option due to the following reasons:

The hybrid integration approach also gels well with DevOps and Agile practices.
The integrated solution ensures reliable and remote management.
Businesses can focus on core competency rather than technical issues.
The employees become more productive due to reduced stress levels.
Customized solutions can be designed for specific business needs.
Big data analytics over a scalable cloud solution gives the marketing edge.
Short-term processing needs can be optimized to reduce expenses.
A planned, gradual shift to the cloud can be timed with business expansion.

CloudGen is the first choice for many of the largest distribution, retail, government, agricultural, energy, and financial organizations with qualified integration and operational management experience than any other services firm,. Billions of daily transactions traverse the globe through platforms and integrations developed and managed by CloudGen.

How DevOps and Agility result in a Multi-Speed IT (1)

How DevOps and Agility result in a Multi-Speed IT

IT companies rely on top-class infrastructure to manage their services. They develop, maintain, and modify cutting-edge software and systems. But the main objective is to satisfy the client companies and their customers, who have varying demands. This goal can be achieved only by ensuring reliable business output over time.

When demand increases, the companies scale up their operations. They expand the business and put pressure on the IT teams. So, innovation and optimization have become necessary due to the dynamic nature of demands. DevOps practices are now the solution for these hurdles, according to experts.

State-of-the-art IT

The IT systems and services have to deliver business value. The managers rely on constant, consistent, and speedy feedback for innovation. They improve business interactivity to come up with better solutions. The customer support team or business planning team will have a long list of features that attract the clients. However, the business should focus on modifying the business process to offer those features to the customers.

  1. Velocity – The speed at which the new project reaches the customer
  2. Cost-effectiveness – Automation allows rapid testing and releases at a very low cost.
  3. Agility – This paradigm ensures continuous deployment even for complex projects. 
  4. Innovation – AI and ML technologies facilitate exciting experiments and distinctive features.

What are the bottlenecks?

Superior capabilities require sophisticated tools, careful planning, and execution. But many enterprises fail to comprehend the complexity of tasks at hand. The common hurdles along the way are

  • Legacy systems

Existing systems and services involve manual tasks and slow testing capabilities. They impose architectural constraints due to the poor quality of automation.

  • Diverse methodologies

DevOps involves iterative processes, scaling agility, and professional focus. But the IT teams in the company pull in different directions due to diverse practices and myriad approaches.

  • Ineffective compliance

Inept workflows and authoritarian governance lead to regulatory issues. Lack of communication and inadequate tracking mechanisms slow down compliance in the chain of command.

  • Silo mentality

Development and services teams have conflicting, diverging priorities. Their fragmented outlook leads to inefficiency, higher expenses, and one too many “incidents.”

  • Change resistance

Organizations lack flexibility and do not display the motivation to adapt. Their IT teams with an engineering mind-set become hostile to cultural changes.

What are the solutions?

Agile development and rapid deployment of products and services depend on DevOps transformation. The IT departments have to show a willingness to experiment and avoid resource wastage. Lean principles can add value, improve workflows, and ensure higher compliance.

DevOps can bring about a complete change in the organization through these best practices:

  • Generate and communicate new ideas to the production team with speed.
  • Ensure that software engineers and their surrogates implement these ideas.
  • Facilitate rapid feedback to deploy software and IT infrastructure.
  • Modify the delivery processes to achieve enterprise-level success.
  • Balance the innovative and continuity requirements through Multi-speed IT.

Multi-speed IT           

The idea behind Multi-speed IT is to design and implement flexible processes. The application group has to ensure velocity and agility to bring in rapid innovation. But the development teams also have to optimize stability and business continuity. A bi-modal continuum that focuses on functional independence is a viable strategy. It is an approach that ensures more efficient adoption of DevOps for delivering on both innovation and optimization.

The bi-modal continuum refers to two different categories to handle core competencies as well as the innovative edge. In the former mode, business capabilities get assured by the IT services through an industrialization approach. They focus primarily on customer satisfaction through continuous operations. The company’s intent, orientation, and vision do not get compromised in these practices.

The innovative excellence is plausible through well-designed experimentation. CloudGen’s IT team emphasizes the need to deploy cutting-edge products and services. They also identify and develop the necessary systems through Agile techniques, Hybrid Cloud, and Platform as a Service (PaaS).

On the other hand, the team also focuses on core capabilities, which combine legacy systems and Cloud facilities. They deliver using Waterfall models with an emphasis on predictability and stability. The IT group also relies on Lean pipelines, hybrid environments, PaaS, and Infrastructure as a Service (IaaS).

What can we achieve here?

  1. Innovation delivers minimum viable products (MVP) at a rapid pace.
  2. The industrialization core is made leaner, efficient, and scalable.
  3. Innovative products get industrialized when they serve a core function.
  4. The core adopts DevOps/Agile practices and hybrid resources with minimal disruption.
  5. The functionality gets delivered faster by decreasing inter-dependence and friction.

CloudGen will guide you in making DevOps a reliable, modular, and adaptable functionality into your IT environment.

CloudGen Open Source Innovations (3)

Benefits of Open Source Innovation and How Organizational Agility is Achieved

Modern organizations are heavily dependent on their IT departments. These SMEs and large companies invest in proprietary software and systems. These resources form the basic requirements for the developers, engineers, and support professionals. The aim or objective is to enhance business value, deliver continuous services, and carry out innovations based on feedback.

Instead of sending immensely on licensed products, companies prefer open-source software. Although a cost-effective option, the open-source tools are not far behind features and functionality. They help to develop an organization’s capabilities. The main advantages are flexibility and transparency. They assist collaborative teams to rapidly develop minimum viable products (MVP) without losing the competitive edge.

Evolution of open-source software (OSS)

Open-source is not just a set of tools for faster software development, and they have a distinct philosophy, principles, and culture. OSS is not only a cost-effective option. Nowadays, organizations seek lean, agile, and rapid approaches to innovate and optimize their IT systems, services, and infrastructure. Also, they aspire to transform product development and business delivery using DevOps. It is possible to bring such changes to your organization by using OSS.

The OSS movement was initiated to make software free for distribution and modification.
Subsequently, a commercialized software model will be promoted by influential companies.
Internet, data proliferation, and streaming platforms lead to further innovations in the software.
Today, large corporations actively use, invest, research, develop, and modify the tools.

Top 5 Advantages

Customization Freedom

Experienced analysts and current experts agree on this benefit of open source strategies. Apart from the obvious financial benefits, the tools are engineer-friendly. They facilitate innovation in product design, development, and deployment.

The OSS can get freely modified and customized to suit the specific needs of a business. New ideas can get conceptualized and delivered at a rapid pace without lowering quality. Also, it is plausible to add multiple features with great agility. These innovations are not only market-friendly but also help in improving the business’s internal operations.

Inexpensive Heuristics

Large enterprises have to deliver reliable services to achieve reasonable profits. But, they also have to innovate without compromising the existing business operations. A delicate balance is essential between agile development and a stable transition to a new or upgraded system.

The companies usually handle this problem by dividing the IT teams into application and operation groups. These professionals are under immense pressure when they use proprietary software. They have to deliver on time as returns on investment (ROI) are significant. So, they do not venture into too many risks.

But with OSS, the teams can experiment with greater freedom. They can apply trial and error methods to innovate at a faster pace. The developers can explore various tools and techniques for a more enriching learning experience.

First-rate Software

OSS facilitates the development of integrated solutions and profitable services. The open-source models are more in sync with agile methodologies. Motivated teams can build effective products with service assurance and implement testing-driven strategies using extreme and pair programming techniques. The units can also ensure continuous integration and delivery.

Open-source approaches are efficient for large, distributed builds. The DevOps practices can get effectively executed using these tools. It becomes possible for the diverse groups to collaborate transparently to share code and rapidly transfer knowledge. They can eliminate the silo mentality and deliver first-rate features.

Workplace Culture

Large enterprises have to deploy new products and services in multiple departments. They have to ensure innovative agility and stable operations simultaneously. The IT teams get split to perform designated tasks within a time frame. But communication and coding errors inevitably creep inside.

OSS methods can create centralized repositories for code. They help in eliminating code redundancy and repetitive workflows. Agile and DevOps practices can get implemented to improve conversations between cross-functional teams. The organization’s culture also gets transformed.

Career Progress

Software engineers and coding experts prefer a challenging work environment. They aspire for recognition and praise from peers and industry analysts. With OSS, they will have a great chance to test out their skills. The organization will also benefit by retaining the best available talent.


CloudGen has the right potential skilled professionals who are experts in problem-solving and fast learning. We have innovative accelerators and products like, CloudGen NextGen Platform, Smart EDI, CATE & Framework 2.0 that allow you to accomplish your needs with more precision and accuracy with rapid deployment.


Industry Best DevOps Practices Every Organization Must Know

An organization’s infrastructure, systems, and services have to be reliable and efficient. The company’s IT department is responsible for supervising and monitoring these operations. Also, software consultants have to develop, update, upgrade, deploy, and manage applications rapidly. In recent times, DevOps emerged to handle all these diverse challenges.

It is a method or movement to hasten software development and IT processes management. In technical terms, DevOps is a set of tools and best practices to enhance an organization’s efficiency. It refers to agile software techniques, lean production methods, six sigma business processes, cobit IT governance model, and ITIL service alignment.

DevOps is a comprehensive framework of best practices that benefit IT-enabled businesses. It gets enhanced by top-grade services, best-in-breed technologies, and competitive methodologies. So, how do they emerge, evolve, function, and generate the desired outcomes?

Top-Notch Methods

DevOps prioritizes global learning over standard definitions. It factors in evolving benchmarks, published practices, and organizational willingness, and the core principles get derived from conferences, research, interviews, and partner experience.

The framework helps fast-track innovators to an early majority by overcoming technical hurdles. It focuses on speedy approaches, shorter feedback loops, and experimentation. The primary attributes also transform culture and highlight constant and consistent delivery of value to a business or customer. However, the following critical practices have earned wide-spread fame and acceptance:


Agile is an iterative approach that applies to software development. It is also very effective in management services to satisfy customers. The practice manages complex projects through collaboration, customer feedback, and rapid product releases. It is a modular approach that prioritizes frequent re-evaluations while changing the plans. The shorter phases and fast redesigns lead to the evolution of more efficient solutions.


In software parlance, continuous integration is possible by merging modified code into a central repository. Subsequently, the automated builds and tests get executed without compromising version control. It is a mature practice that does not obstruct parallel development efforts. Also, continuous delivery ensures multiple testing stages for product packaging and deployment. These significant processes utilize sophisticated tools to monitor various steps in the software building.

Testing automation

Powerful automation tools are useful in the software build process for speed. They are helpful to testers, managers, developers, and operation teams, and they work on diverse infrastructure and minimize the need for maintenance. Some specialists focus on production and deployment by skipping this practice. They rely on manual testing and forsake the crucial philosophical principle of DevOps quality assurance.

Proactive monitoring

This critical practice is necessary to achieve superior software delivery. In the DevOps culture, it facilitates a significant transition to find efficient solutions. It is a safety measure that can eliminate software bugs and performance issues. The entire system’s health gets supervised to identify powerful indicators of threshold conditions and warnings.


It is an ideological practice that achieves a cultural shift in software security. Both the application and infrastructure are elementary in this process from the beginning. It integrates various security practices into every stage of the development activity. The tools factor in data security and privacy issues to ensure compliance without compromising the speed of delivery.


ChatOps is an innovative model for managing DevOps through collaboration. Real-time chat agents, communication tools, and chatbots are extensively helpful here. Large scale tech companies rely on it to enable their development teams to perform group work. They carry out context-based conversations and actions through a unified interface. A lot of work in the background will have better visibility, which shortens the feedback loop and automates various tasks.

Immersion Practices

IT professionals have unique skills ranging from novice to expert levels. Immersion training practices like Dojos, Garage, and Loft improve their strategic abilities. Workshops are effective in enlightening them about the techniques mentioned above. They also learn more about databases, containers, and infrastructure as a code.

DevOps Teams

It is a revolutionary paradigm that eliminates the silo mentality. Under this concept, the development and operations teams are on the same page from stage one. The two groups merge to sustain an engineering atmosphere for the entire production cycle. The teams build, test, and deploy the applications at a much faster rate. It is an on-going effort that brings in even the quality assurance experts to explore the scope and functionality of different roles and responsibilities.

Right DevOps implementation and timely hybrid integration enable you to keep and maintain the technology investments your company has already made;  while incorporating the benefits of new functionality, greater performance, and lower costs of cloud-based applications.  CloudGen offers the expertise and knowledge to make this service as painless as possible for you.

Top 8 Reasons to Partner With an Efficient Managed Services

Top 8 Reasons to Partner With an Efficient Managed Services Provider

Traditionally, enterprises invested in IT teams and in-house infrastructure. But digital transformation brought a paradigmatic shift in business operations. No company can afford to get stuck with their legacy systems. They have to adopt proactive IT measures with the help of competent MSPs.

Yes, managed service providers or MSPs are the next big thing. These outsourcing partners remotely manage the company’s IT assets and end-user systems. Their services include server maintenance, cloud storage, data back-up, and disaster recovery. If you are an SME, you can benefit from network monitoring, authentication, system administration, and infrastructure management. 

But such a third party’s role leads to concerns on security and trust. However, the market value of MSPs is US$200 to US$350 million. So, be careful and choose a reliable partner to enjoy these unbeatable benefits:

1. Improve Core Competency

A business relies on IT services to assist their primary operations. Its core competencies include product innovation, effective marketing, and customer service. The company also has goals and a vision to expand and achieve profits. These key activities should not be side-lined for IT needs.

Managed service providers offer flexible and scalable options to the client. You can choose a suitable service model based on current needs and budget limits. The in-house staff will benefit immensely as they can focus on the core strengths. They do not get distracted or overwhelmed by IT tasks.

2. Cost-Saving Effort

Every business has to upgrade its IT tools and technology in the long run. But the costs of training, installation, and onboarding can be very high. Also, the company will still get stuck with a capital expenditure model. It will not be able to shift to an operating expenses model due to rigidity.

In contrast, MSPs offer scalable models with service-level agreements. You will no longer have to worry about labor costs and hidden service expenses. The management can also take bold decisions to reinvest the savings or expand the business into new territories.

3. Utilize Superior Talent

On-premise technology updates are expensive, time-consuming, and unproductive. You have to configure the new systems and achieve efficient integration. Such complex activities require talented IT professionals with experience. Besides, a large number of costly resources have to get allotted.

With MSPs, you can overcome the problem of hiring and assigning resources. The HR team does not have to worry about locating suitable talent. The service provider charges a flat, monthly rate, and designates first-rate professionals. These experts handle technical, architectural, functional, and systemic issues easily.

4. Scale with Ease

Cutting-edge business IT system is intelligent and AI-driven. A cloud-based solution offers dynamic applications for customer relationship management (CRM). It also provides predictive analytics to assist the enterprise in planning and managing its resources efficiently. 

The development of technology is continuous. Thus, technologies of today can become obsolete tomorrow. Therefore, it becomes a capital-intensive process to scale up an operation. However, since MSPs take care of the resources and technologies, it becomes possible to scale up or down with ease. The MSPs give further impetus through technology integration and process optimization. You can choose a scalable model with proactive monitoring and service upgrades. These solutions ensure business continuity by implementing the IT changes in real-time.

5. Continuous Support

The in-house IT teams are small in size, and they have fixed working hours and resources. But a large MSP offers 24X7 online customer support. A reliable company has technical and business experts working round the clock, and you can receive low-cost, flexible assistance irrespective of the time zone. Besides, the MSP offers on-site, emergency, or weekend support options for an additional fee.

6. Minimize System Fails

The managed services offer reliable, remote monitoring of IT systems. The provider also proactively manages and pre-empts various problems. Their experts detect, diagnose, and troubleshoot issues at an early stage. They also have data back-up and disaster recovery strategies in place. So, your business can flourish as the network and system downtime are effectively lower.

7. Personalized Point of Contact

Remote assistance does not mean a drop in standards or quality assurance. The MSP assigns a dedicated team with a customer success manager (CSM), a singular, reliable middleman, who understands all your business and technical requirements to the tee. This CSM helps you enjoy personalized service. Besides, secondary contact points are readily available to replace absentee CSMs at any time.

8. Stay Secure and Compliant

Data is your asset, and MSPs keep it secure and confidential. The storage and access privileges for sensitive information are competently under control. There is no litigation scope as all the rules, regulations, and compliance standards get fully implemented. Sufficient precautions will be in place beforehand to enforce corporate compliance-based on local, state, and national laws.

CloudGen takes the complete responsibility of Managed services where we assist our clients in assuring the maximum productivity within the short deadlines. We implement smart methods to cut down expenses and simplify complex processes.

Significant challenges (1)

What is Enterprise DevOps?

Modern enterprises deliver business services using Information Technology. They have to satisfy the customers to stay profitable and competitive. But the IT services, software, and systems also require maintenance and upgrades. Earlier, the companies would separate software development from IT operations. But contemporary needs led to the creation of DevOps philosophy, tools, and practices.

DevOps brings a company’s build and services teams together. In large enterprises, there will be thousands of employees and multiple IT groups. The Enterprise DevOps culture can put them on the same page to ensure business continuity. The products, best practices, and approaches get enlarged or scaled up to eliminate blind spots and deliver results within a time frame.

Significant challenges

A multi-national or retail giant enterprise deals with billions of dollars and huge daily inventories. Such an enterprise relies on agile techniques, end-to-end automation, and team collaboration. But there is a constant tussle between product and services groups. Yes, they use tools like Puppet, SaltStack, Chef, and Ansible to manage modules, configurations, and servers. 

The fast releases, insightful feedback, and continuous delivery and testing are helpful. But, introducing new features with a high level of service standards is very challenging.

  • Incident Control

New releases have to get carefully controlled to prevent problems and incidents. A modular process with a single channel can be helpful to manage every minute change. ITSM solutions like BMC remedy are useful for network services and application support teams. But the continuous deployment group may not be very happy.

  • Approval Process

On-demand development with self-service deployments is enticing. But in large companies, the application teams have to go through advisory boards, approval, and governance gates.

  • Lack of Automation

Heavy-duty software works in tandem with massive environments to ensure service reliability. Yes, the cloud infrastructure holds a lot of promise. But planning, preparing, and approving a new environment is a complex process.

  • Orchestration

Large enterprises have to release new builds into multiple departments simultaneously. But such large-scale deployment requires orchestrating multiple, disparate teams to ensure efficiency. Also, robust policies and transparent standards are essential to enforcing full compliance along the existing or new chain of command.

Viable Solutions

Enterprise DevOps will succeed if there are standardization and automation of collaborative approaches. The work culture also has to get transformed through friendly, informal practices. Infusing AI technologies into both service and process management is also a viable strategy.

Data analytics and efficient communications are also necessary to achieve digital transformation. They assist in overcoming the organizational challenges through innovation and predictability:

1. Strategic Shifts

In traditional DevOps, the application development teams use tools like Puppet and Chef. They achieve exemplary configuration and deliver before the deadline. Besides, they raise the bar of automated builds by addressing the IT team requirements. The co-ordination activities, however, get handled with proficiency and promptness by the release managers.

Gradually, a systematic thinking practice emerges to reduce adverse effects. There will be a higher level of understanding of resilient product deployment and business continuity. Superior standardization in the automation of tools and approaches also comes forth. The disconnect due to individual pipelines and subjective DevOps interpretations gets further reduced.

2. Change Management

The business priorities, consumer market tastes, and technologies keep changing. If a business wishes to scale up to the level of Enterprise DevOps, change has to get efficiently managed. The requests, build, and release processes have to be transparent. They have to comply with the policy and adhere to all inter-departmental formalities. The old and new requirements have to get bridged dynamically.

The change also has to factor in innovative capabilities such as integrated tools, hybrid environments, and cloud infrastructure. Unlike DevOps, enterprise-level scaling maintains the developer and operation team interfaces. It just minimizes process-heavy interactions to speed up software delivery and release.

3. Risk Reduction

The Enterprise DevOps approach reduces various risks associated with large-scale releases. The teams adhere to common standards and make deadline predictions very accurate. The operations teams get entrusted with sophisticated tools to set-up complex environments and automation for everyone’s benefit. 

They can supply a standard set of virtual machines (VMs) for the build. Also, the central IT team writes baseline scripts in Puppet and Chef. The application developers rely on them to speed-up software development for a specific server environment. They also ensure continuity to testing and staging while operation groups take the automation forward to the production environment. Thus, boundaries get crossed without compromising the overall control.  

Promise and Challenges

Cyber Monday: Promise and Challenges

Cyber Monday encourages Thanksgiving holiday shopping on the internet and even the recent reports stated that this big day has surpassed the sales of Black Friday and retail giant Amazon’s 2-day special sales events in the last few years. The shoppers bought US$7.9 and US$9.4 billion worth of products in 2018 and 2019, respectively. 

But did all the web stores profit and had a booming sales day? No! Many of them faced the following challenges:

  • Online searches failed to satisfy close to 40% of the customers.
  • Technical glitches prevented 13.4% of consumers from placing an order.
  • More than 38% did not receive their orders on time.
  • And 48% of buyers were not satisfied with the fulfillment options.

But these challenges should not deter the upcoming retail web stores. They can still carve out a niche by understanding these contemporary promises and challenges:

Online Presence

Even large businesses with a big market presence failed to capitalize on Cyber Monday. The lack of online visibility hindered them. These companies had multiple physical stores in various locations. But they did not have a proper and functioning web store or E-commerce site.

Even small companies did not rise to the occasion. They lacked the resolve to start a competent digital marketplace. Yes, some businesses tried to set up a makeshift retail store for online shoppers. But they lacked scalability options to handle the peak hour sales volumes.

Thankfully, there are viable, low-cost solutions to tackle these obstacles:

  • Start a full-fledged retail store with product catalogs and shopping carts. 
  • Facilitate easy payments, convenient browsing, and user-friendly features. Also, personalization, customization, and cloud-based storage and processing can help the business to flourish.
  • Modern, tech-savvy customers seek an efficient website to do their shopping. The store has to provide product data and descriptions. 
  • Product information management (PIM) software can enhance content discovery, item searches, order placements, and post-sale chats.

Impactful Marketing

You can create a website with sophisticated SaaS and EDI technologies. You can also deliver superior services and fast delivery times. But these investments do not bear fruit unless the store creates a buzz on the internet. And it would help if you had effective digital marketing and sales strategies to succeed:

  • Upgrade and fine-tune the store for a superior look, feel, and functionality. Deliver a memorable customer experience with a captivating site design.
  • Improve the number of organic searches through SEO and SEM. Achieve higher profits through backlinks, sales funnels, blogging, embedded links, and site maps.
  • Design and deploy a smartphone-friendly website with flexible features. It should have responsive design features with an optimized screen resolution, menu, navigation, and more.
  • Use banners to highlight special offers, discount alerts, and new product arrivals. Segment the products and set-up category pages with inbound links to engage the paying customers.
  • Rely on prompt email communications to create a loyal customer base. Offer discount coupons or send a reminder mail to those who abandon shopping carts. 

Successful Logistics

Retail store’s reputation depends on fast and accurate deliveries. But manual order processing and inventory management is a big drawback. The challenge gets exacerbated by an inability to handle large sales volumes. Also, shipping and packing delays can result from labor shortages in the store.

These obstacles can be overcome by automating the fulfillment process. Supply chain and shipping software can help reduce redundancy and human errors. Besides, the retailers can always partner with reputed wholesalers and distributors. They can also provide options for last-mile deliveries, curbside collection, and physical store pick-ups.

SWOT Analysis

Finally, analytics and artificial intelligence are at the next level. Cyber Monday sellers can capitalize on these technologies in diverse ways. They can set-up multiple channels to manage online sales, marketing, and management issues. More efficient customer services are possible by thoroughly analyzing their strengths, weaknesses, opportunities, and threats.

  • Customer data can get processed to deliver real-time product messages (ads).
  • Relevant communications via email, social media, web site, etc.
  • It is essential to offer secure payment options to ensure the buyer’s privacy.
  • Easy returns policy can get implemented by integrating physical and online stores.
  • Business can be expanded by partnering with like-minded retailers.
  • Innovative retail models help to keep the overall overheads low.
  • A comprehensive platform with predictive analytics can increase sales by 35% to 40%.

It is imperative to pick the right set of solutions and strategies to suit your target audience, mission, and budget.

Importance of Agile Project Management (1)

Importance of Agile Project Management

Modern software development is a complex and sophisticated activity. The agile techniques have emerged and evolved to support the industry. They facilitate efficient project management through various principles, tools, approaches, and cultural values. Let us have an in-depth look into them:

The Approach

The agile approach assists the development phase and the entire project lifecycle. It emphasizes iteration, adaptability, and responsiveness in product builds. The developers take a non-linear path to allocate fixed resources for a limited time. They also deliver the products using successive cycles of development. In contrast, the waterfall approach relies on the scope as a driver to evaluate the costs and time consequences.

Agile lacks a specific structure, and the managers get propelled by these four central values:

  1. People are prioritized over processes and tools in the project work
  2. Contracts take the back seat to produce client-centric outcomes
  3. Flexibility and responsiveness to signals are preferred over rigidity
  4. Problem-solving gets priority over record creation and maintenance

5 Key Components

These five primary components of the agile approach give pre-eminence to people. They make investors, managers, data architects, users, and other stakeholders crucial in the cycle.

1. User Stories

Analysts write short and simple descriptions from the client’s standpoint. They outline the quantum of work and the final product’s look.

2. Sprints

The products and services get improved in short bursts of 1 to 3 weeks. Iterations are useful to make improvements and upgrades.

3. Agile Board

Whiteboards and software visualization tools are essential for reporting team progress. They improve efficiency, commitment to work, and deadlines.

4. Scrum Meetings

These are short, daily conversations between project teams. Each member stands for 10 minutes and quickly talks about their assigned modules to others.

5. Backlogs

Unresolved tasks get assigned during sprint planning to the developers. This product backlog lists features, team activities, infrastructure changes, and bug-fixes.

Basic Principles

There is an excellent range of agile project management tools with features like real-time visualization, report generation, tracking capabilities, record maintenance, templates, and interfaces. They automate various vital processes and ensure smarter and faster team collaboration. 

All these software options, however, draw inspiration from the fundamental principles. Yes, agile has a manifesto developed by software professionals to teach values. It also gives direction to various stakeholders through these important principles:

  1. Assure customer satisfaction by consistently delivering value in real-time.
  2. Be open to change during any stage of the development to benefit clients.
  3. Focus on frequent deliveries by emphasizing the need for faster completion.
  4. Customer interactions and daily team collaborations are mandatory.
  5. Motivate the developers by creating an environment of trust and timely support.
  6. Implement persuasive communication techniques like face-to-face interactions.
  7. The final product or working software should be a measure of success.
  8. Teams have to work in tandem for motivation and sustained development.
  9. Stress on agility without losing track of design goals and technical acumen.
  10. Extract maximum productivity from the least effort by keeping it simple.
  11. Self-organized teams can come up with significant architecture to attain the goals.
  12. Encourage behavioral adjustments through frequent introspection and feedback. 

Common Steps

The agile approach has no uniformity, and there are multiple methodologies. The most popular ones are Scrum, Kanban, and Lean. Scrum focuses on daily activities by including the Scrum master, product owner, and team members. 

Kanban achieves task-orientation using visual displays and boards, while the Lean method focuses on waste reduction, a clutter-free system, and value addition. There are other methodologies, too, like Scrumban, DSDM, Crystal, Extreme Programming, and even agile agnostic frameworks.

Despite the differences, there are some common and much necessary agile steps. They are project planning, product map creation, daily stand-ups, and sprint reviews. These steps encompass the teams, tools, daily targets, roadmaps, timelines, and SWOT analyses.

Conclusion: Excellent Benefits

Agile productivity managers note that the approach empowers people and their interactions. They also say that the methodology consistently delivers value to the enterprise in a short span:

  • Client and end-user touchpoints get strengthened to build engagement.
  • Facilitates a light-weight framework to reduce wastage of resources.
  • Provides the management with greater control by offering flexibility.
  • Incidents and issues get discovered early, and they get quickly resolved.
  • It is easier to promote diverse viewpoints, idea sharing, and higher accountability.

CloudGen’s Project Management approach is an end-to-end solution that includes a vision definition, a strategy roadmap, project planning, and management, requirements, and uses case definition, system design, development, test, deployment, and evaluation. We assure quality control during the entire process.